Privacy Policy

A legal disclaimer

This Privacy Policy describes how The HARCO Comedy Festival ("we," "us," or "our") collects, uses, and shares information about you when you purchase tickets, submit a performance application, interact with our website, or otherwise communicate with us.

1. Information We Collect

We collect information directly from you when you interact with the Festival, as well as automatically when you use our website.

A. Information You Provide Directly:

Ticket Purchases: When you buy tickets, we collect your name, email address, phone number, mailing address, and payment information (processed securely through a third-party payment processor).
Performer Submissions: When you apply to perform, we collect your name, stage name, contact information (email, phone), submission materials (videos, bio, headshot), and any related application details.
Communications: If you email us, subscribe to a newsletter, or participate in a survey, we collect your contact information and the content of your communications.

B. Information Collected Automatically (Website/Online):

Usage Information: We collect information about your interactions with our website, such as the pages you view, the links you click, and the time and date of your visit.
Device Information: We collect information about the device you use to access our website, including your IP address, browser type, operating system, and unique device identifiers.
Cookies and Tracking Technologies: We may use cookies, web beacons, and other similar technologies to collect information, remember your preferences, and track your activity over time.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Operate the Festival: To process and fulfill your ticket purchases, manage performer submissions, and communicate with you about your application status or ticket details.
Communication: To send you confirmations, updates about the Festival, marketing and promotional materials (if you have opted in), and respond to your inquiries.
Improvement: To monitor and analyze trends, usage, and activities in connection with our services to improve the Festival experience and website functionality.
Security and Legal Compliance: To detect, investigate, and prevent fraudulent transactions and other illegal activities, and to protect the rights, property, and safety of the Festival and others.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We share information with third-party vendors, consultants, and service providers (such as payment processors, ticketing platforms, email service providers, and website analytics providers) who need access to the information to perform services on our behalf.
Performer Management: If you are an accepted performer, we may share your submission materials (e.g., bio and headshot) for promotional purposes with media, venues, or our sponsors, only as necessary for the Festival.
Legal Compliance: We may disclose your information if required to do so by law or in response to a subpoena, court order, or other governmental request.
Consent: We may share your information with your consent or at your direction.

4. Data Security

We take reasonable measures, including administrative, technical, and physical safeguards, to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Websites

Our website or communications may contain links to third-party websites (e.g., ticketing sites, venue pages, or sponsor sites). This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party site before providing them with your information.